Shipping & Delivery

Shipping Policy for Yardstart

At Yardstart, we strive to provide an exceptional shopping experience for our customers. This Shipping Policy outlines the details of our shipping procedures, including costs, timelines, delivery services, and other important information that you need to know when making a purchase from our store. We are committed to ensuring your orders are processed efficiently and delivered in a timely manner. If you have any questions regarding our shipping policy, please feel free to contact us at support@yardstart.com.

Shipping Overview

Yardstart offers flat-rate shipping at a cost of $6.99 for all domestic orders within the United States. We ship all products directly from our warehouse located at:

Yardstart
192 W Villa Rd
Villa Rica, GA 30180
United States

All orders are processed with care, and we provide updates along the way. We ship t-shirts, bags, and mugs, all of which are carefully packed and dispatched promptly.

Shipping Timelines

We understand the importance of fast and reliable delivery. Here are the shipping timelines based on your order details:

Handling Time

• Processing Time: 1–2 business days
  We handle all orders with utmost care and aim to process them as quickly as possible. Most orders are shipped out within 1–2 business days, but please allow extra time during peak seasons or high-order volume periods.

Shipping Cutoff Time

• Order Cutoff Time: 5:00 PM EST, Monday–Friday
  Orders placed by 5:00 PM EST will be processed the same day. Orders placed after this cutoff will be processed the following business day. Our shipping team works diligently during regular business hours, which are Monday through Friday.

Transit Time

• Delivery Timeline: 2–6 business days
  Once your order has been shipped, the expected transit time is 2–6 business days. Delivery time may vary depending on the carrier, shipping destination, and other factors, such as weather conditions or holidays.

Flat-Rate Shipping

• Shipping Cost: $6.99
  We offer flat-rate shipping for a fixed fee of $6.99. This cost applies to all orders within the United States. We believe in transparency, and there are no hidden fees or additional costs for shipping.

Delivery Services & Tracking

To ensure your order reaches you in the best condition and within the expected time frame, we work with reputable shipping carriers: USPS, UPS, and FedEx. Our delivery partners are known for their reliability and efficiency.

Once your order is shipped, you will receive a confirmation email that includes your tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.

Tracking Your Order

• After your order is shipped, you will receive an email with tracking information.
• Use the provided tracking number on the carrier’s website (USPS, UPS, or FedEx) to track your shipment’s progress.
• If you have any issues with tracking, please reach out to us at support@yardstart.com, and our team will assist you promptly.

Shipping Methods

We offer various shipping methods to ensure your order arrives on time:

Note: Delivery times can vary based on your location, shipping method, and carrier availability.

Shipping Restrictions

Currently, we only offer shipping within the United States. We are unable to ship internationally at this time. However, we continuously evaluate our shipping options to expand our reach.

Shipping Costs by Destination

Regardless of where you are located in the United States, we charge a flat shipping fee of $6.99 for all orders.

Customer Support Hours

Our team is here to assist you should you have any questions or need help with your order. Our support hours are:

• Monday to Saturday: 8:00 AM to 7:00 PM (EST)
• Email Support: support@yardstart.com

If you have any inquiries regarding your order, shipping status, or need assistance with any other concerns, please don’t hesitate to reach out to us within our operating hours.

Order Modifications & Cancellations

We understand that sometimes things change, and you may need to modify or cancel your order. If you need to make a change to your order, we kindly ask that you contact us within 1 hour of placing your order. Our team will do our best to accommodate your request if the order has not yet been processed or shipped.

After 1 hour, it becomes difficult for us to make any modifications, as the order may already be in the processing stage.

Damaged or Lost Packages

At Yardstart, we take great care in packaging your orders to ensure they arrive safely. However, in rare cases, packages may be damaged or lost during transit. If your order arrives damaged or you believe it is lost, please contact us immediately at support@yardstart.com.

• We will work with the carrier to investigate and resolve the issue.
• If the package is deemed lost or damaged, we will issue a replacement or refund, depending on the situation and the outcome of the investigation.

Return Policy

We want you to be completely satisfied with your purchase. Please refer to our Return Policy page for detailed information on how to return your item if necessary. We accept returns on unopened and unused products within 30 days of delivery.

• T-shirts, Bags, and Mugs must be returned in their original condition and packaging.
• Digital items are not eligible for returns or refunds.

Summary of Shipping Policy

Here’s a quick reference to summarize our Shipping Policy:

We take pride in providing excellent service and ensuring that your order is shipped out quickly and reliably. Thank you for shopping with Yardstart!

If you need any further information, don’t hesitate to get in touch with our customer support team at support@yardstart.com.